How Gong Uses Gong: Identify White Space and Seed Growth

  • 3 June 2022
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How Gong Uses Gong: Identify White Space and Seed Growth
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If you’re in a Customer Success role, then you know that having control over your book of business helps you be a strategic partner to your customers and feel more confident during growth and renewal conversations.

 

On today’s episode of Gong on Gong, Customer Success Manager @Kendall Ritter shares how she uses Gong to seed growth opportunities within her team's upcoming renewals to ensure they're equipped with a game plan that drives momentum in customer conversations.

 

Watch the video here!

 

“Having control over your book of business helps you be a better partner, present up, hit your numbers quarter over quarter, and feel confident saying, “I’m not afraid of risk or growth opportunities because I know and can see all of the inputs and outputs that I should be driving based on the indicators that Gong is telling me.”

 

What are your strategies for leveraging dealboards as a CSM? We’d love to learn from you — let us know in the comments!


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@Kendall Ritter This video is fantastic! Would love to hear from some CS folks here in the Gong Community about how you use dealboards 🙂 If you’re tagged below, let us know! 

@Harris @Peter Hano @Kris Gleason @Patrick Ruster @brady.gibson @Eku Malcom @Beth Chiasson @Casey Albert-Hall @Kally Roberts @Gabrielle Boland @Andrew Favro @Rob Lucian @Heike Hellwig 

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