Revenue Intelligence is a dynamic and ever-changing space where each and every interaction is critical to getting opportunities into the win column. Gong knows this better than anyone and that’s why we’re continually improving and expanding our features and functionality, as well as the fantastic training resources to support you in Gong Academy.
We are thrilled to announce the launch of our newest customer training options, designed to elevate your experience and empower you with the skills to make the most of Gong. Whether you're a seasoned user or just getting started, there's something valuable for everyone. Check it out!
| Everyone | Managers/Program Managers/Enablement |
| How Gong Works (Video) This provides a great overview of what Gong is and what it can do for you and your teams. This should be the first stop for any new customer or prospect coming on board. 
Find Your Hustle with Call Spotlight (Video) If you haven't seen Gong's Call spotlight yet you've been missing out. This video highlights workflows that users have found beneficial: saving time on call prep, call review, composing emails, and filling out CRM fields. Additionally, here is a spotlight one-pager to keep handy. 
Individual Contributors
Elevate Your Performance with Scorecards (Video) This video was created to give the sales team the information needed to start benefiting from Scorecards and measure progress as they move toward their goals. | Build Winning Deal Boards (Video) This video gives Program Managers some context around how the sales teams use deal boards, so they can design and build them with the most value right out of the gate.
Managers: Using Engage to Track Sales Activity and Performance (Course) This resource helps managers understand the basics of how their teams will be using Gong Engage and how to leverage Engage metrics to better guide their teams. Build Reply-Worthy Templates and Flows (Course) Develop the sales content your teams need in Engage to accelerate their prospecting and promote quality conversations with accounts. Foundations of Trackers for Non-Admins (Course) Even if you are not the one configuring Trackers it is critical to understand how they work and their power to the business. This quick guide gives non-admins exactly what they need to know! Gong's tried and true analysis tools provide crucial answers to questions around what works, what wins, and what doesn't. Key details for all enablement teams. Engage Launch Kit (Multimedia) This resource offers a step-by-step walkthrough of setting up and launching Gong Engage. This is the one stop shop for Admins learning Engage! Reinforcing New Messaging with Gong (Reference) Use this one-pager to get a glimpse of all the great ways you can use Gong to support your new messaging rollout.
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Remember, to come back regularly to view the latest and greatest content in Gong Academy. We're excited about the opportunities this training content unlocks for you, our valued customers. We look forward to supporting you and your continued journey to success. Enjoy!
