Hi Gong team, thanks for the great work on the API. Is there a plan to support full-text search of call recording transcripts via the API? This is a requirement for us to be able to build an integration with Gong.
Hi
Our API allows access to Call Transcripts via endpoint /v2/calls/transcript.
In response here, you can expect a list of sentences including start and end time in milliseconds along with a text string containing the sentence spoken. Once ingested, a transcript may be queried as a function of your solution.
Reply
WELCOME VISIONEERS
Login to the community
GONG CUSTOMERS & EMPLOYEES: LOGIN/REGISTER HERE
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.