I was looking to set up a new tracker in Gong, but also wanted it to send notifications to certain people whenever that tracker gets another hit. Is sending notifications through Gong trackers possible / something we can do? I see a “email notifications” checkbox when I create a tracker but can’t find where to configure that feature.
Userlevel 3
+2
Hi
You can indeed edit who exactly is being sent a notification right from the Call page’s “Saved Filters & Alerts” dropdown in the upper-left hand corner.
This article walks through all the possibilities and configurations from changing visibility, duplicate, and (in your case) adding recipients: Click here
Let me know if that helped or not. Cheers!
Userlevel 5
+3
See Step #5 in this help center article.
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