SHARE REVENUE HACKS & TIPS
Share your sales tips & ideas with other customers
- 44 Topics
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You know how good winning feels. But how does it sound?? This video on the Gong LinkedIn page has me feeling super hyped and wondering what winning sounds like to you. To me, it sounds like Alex Toussaint saying "Feel good, look good, do better!" as I finish a super hard Peloton ride. I also loved this comment from Caleb Norris on that LinkedIn post:"It's that random interrupting "YES" when you're on a training call, and you look up to see one of your SDRs fist pumping because they just had a prospect agree to a demo! It never gets old!" So...what does winning sound like to you??
Hey there, Gong Community! Where did January go?? 😱 I hope the first month of 2022 has been good to you all. At the end of each month, I always like to look back and reflect — so here are a few highlights from our Community over the past couple of weeks! What’s new with you Let’s give a warm welcome to a few of our newest Community members! @Danial Ali @John Kane @Lindsay Winters @ZHG @Dan DiBlasi @Kyle McGanty @Hetal Parikh @Jeanne Kiernan @Bridget Guinane @Morgan Bradshaw @Alex Henson @Neil Howton @Tom Siddiqui @Mandy Mellum @Karen Lynch @Nicole Hayes @Victoria Brady @Connor Armstrong @Kelvin Azanama @Tracy Rebentisch @Heath Howland @Stacie Lewis @Jason Laronde If you’re tagged above, please share in the comments below: What’s an accomplishment (personal or professional) that you’re proud of from the month of January? Friendly reminder to head on over to our Introductions thread and tell us a little bit more about you and what you do! Shoutout to @Nick Hatley, Head of Sales at D
Hey folks! I’m curious — what are some of your favorite Sales/Revenue Intelligence/general career growth podcasts? Drop some recommendations below! I’m tagging in @Amanda Birkinbine, @David Wong, @Cissa Dieleman, @pgoodlin, @jesskennedy, @Kat Olarte, @Kevin Murano, @Mike Cardno, @Ann Guy, @Chris Becker, @Bill Hansen, and @Vinit Patel to kick off this thread. (Totally unbiased opinion, but I think Reveal: The Revenue Intelligence podcast is pretty great @Devin Reed @Sheena Badani )
Did you end 2021 with the numbers you’d envisioned? If not, I’ve got some tips to share. In sales, there are always peaks and valleys. Sometimes it feels like an energizing walk on a sunny day, and at others, it feels like an uphill trudge. When things are going well, it seems like the good times will never end, but sales slumps happen to the best of us. Your sales slump, your spirits slump, and it’s an all-around bummer of a situation. The magnificent sevenIf you’ve been there before, or are there now, there are seven questions you can ask yourself to help turn things around. Each answer contains information that’s vital to getting (or remaining) on track and avoiding sales slumps in the future: What was the general situation around your last slump (think of risks, market context, company/team dynamics, etc.)? Is that comparable to what’s happening now? How did you eventually turn things around? What worked and what didn’t work? Would any of those ideas or tactics be useful i
Hey there, Gong Community! I hope everyone’s year is off to an awesome start so far. As we get into our groove this week, I wanted to catch everyone up on what’s been happening in our Community over the past couple of weeks! What’s new with you Let’s give a warm welcome to a few of our newest Community members! @Matt Wilkinson @Andreas Kummerling @Mark Shed @jamesofczar @David Lee Heyman @Chad Skinner @Anna Coyle @Shawn King @Mark Tarica If you’re tagged above, please share in the comments below: What’s one new thing you’re hoping to learn this year? Friendly reminder to head on over to our Introductions thread and tell us a little bit more about you and what you do! What’s new in the Community Wanna know what our favorite Native Zoom hack is? Make sure you read Winnie Nguyen’s Support Tip of the Week before your next meeting! You know that in Sales, there will always be highs and lows. But if you ended 2021 in a valley rather than on a peak, our VP of Strategic Sales Bob Spina ha
2021 certainly had its ups and downs, but we're choosing to look back on the ups. What are some of your professional (or personal) highlights from 2021? Mine are joining the awesome Community team at Gong and spending more time outdoors than I did in 2020! 😁 This photo is from a hike I did up to Lake 22 in Washington earlier this year. Feel free to share a photo of a highlight reel moment from this year!
Happy early new year! While you’re (hopefully) catching up on some rest and relaxation before 2022, I’m here to catch you up on what you might have missed in the Gong Community over the last two weeks. What’s new with GongHere are some of the latest product updates (requested by YOU!): Secure dynamic consent links Zoom and Google Meet users can now use the consent page with dynamic links to generate a unique meeting link for every call. Search with ease: Manage Fields Easily find custom fields in your Salesforce settings with the search bar on the Manage Fields page in your CRM settings! Custom date ranges in Deal Boards (we’re really excited about this one) You can now select custom date ranges in Deal Boards to unlock the reality of your pipeline — this is big news if you operate on a non-fiscal calendar or just want to drill down into specific dates. Thank you as always to @Gregory Mayer for keeping us in the loop with monthly product updates And if you missed
tl;drTop three moves of an inspiring SDR manager: Support, motivate, empower, trust, and challenge your people. Care about their mental, physical, and emotional well-being. Reframe your past hurdles in a productive and positive light and help others do the same. I knew one month into my first Sales Development Representative (SDR) role at Glassdoor in 2015 that I loved being part of leadership. The hiring manager, Marie, (my now mentor and a dear friend) took a chance on me when I had zero tech/SAAS/SDR experience. Marie transformed my life as an SDR and a human being by providing inspiring leadership. It came in the form of support, motivation, empowerment, trust, and challenges. Marie took a genuine interest in my whole being—in my mental, physical, and emotional health. She encouraged me to take vacation days and mental health days, knowing I would be a much stronger salesperson, leader, and teammate if I cared for myself outside my job. Through her actions and compassion, she
Are you Sure You Want to Become a Sales Leader? While becoming a sales leader at your company might be the logical next step in your career, the move up isn't without its fair share of complications. It is important that you understand what your new responsibilities will be, and what parts of your current role you will lose if you’re promoted. Here are a few things worth thinking about: Sales managers are unable to control over 75% of the metrics they're held accountable for. Having to rely on others for success can be challenging. On average, only 60% of sales reps meet their quotas. One of the main reasons that sales reps miss their quotas is due to low productivity. Most sellers only spend 1/3 of their time selling. You'll need to account for this if you become a sales leader and develop systems that make your team more efficient. The majority of salespeople are likely to leave their position if their manager doesn't coach them well. Which means, as a sales leader, you have t
When I started working at Gong in 2017 as a founding member of the Customer Success team, we didn’t yet have strong recommendations for how ICs should use Gong (we also didn’t have many ICs). I started listening to tons of calls during my “self-paced onboarding”, many of which were from our CEO, @Amit Bendov, as he sold the product, and our CCO, @Eran Aloni, who was onboarding customers. Being new to the team, it was helpful to hear our execs talk about our product’s value, but as I became more familiar with the sales process and identified my own gaps in knowledge, I began to dig for calls in a more targeted way. I leveraged our Calls page and filtered for calls that mentioned our machine learning features, so I could better position them myself. I also searched for demo calls using CRM Opportunity Stage filters to hear how AEs (rather, our one AE!) positioned Gong’s value. And I listened to past calls with accounts I was managing, to learn what we had promised and where the last po
Do you have a best practice that directly affected your GTM strategy through the lens of: Revenue / More won Deals Onboarding / Decrease in time to value Coaching / Adoption implemented at scale Market strategy / Increased market awareness of company Drop us a few sentences below to share your best practice! One entry per person, winner will be selected at random and will be notified through email & private message in the Gong Community.
Let’s skip all the consultants, books, expert talks, thought leadership pieces, etc., and give you the one piece of knowledge you need to have the biggest impact on your coaching. Right here, right now: Focus your coaching efforts on the middle of your team. Who’s the middle? Picture a bell curve. On it are your low performers, average performers, and high performers. The middle performers in your pack influence about 60% of your team’s deal’s. High- and low-performers each influence another 20%. In every sales org, the majority of the sales reps perform in the middle. Even finance sets goals assuming this bell curve. And if every sales organization is designed to have this problem, we should do something to solve it. If you can influence that middle of your pack, even just a bit, you’ll drastically improve your overall team numbers (and make you a known entity at your org, in the best way). Plus, you’ll create more reliable performers out of the bulk of your team. The fact is, the re
With the talent market being as uber-tight as it is (I know of a BDR Manager who recently got poached by a company offering an OTE of $350k ), this resource we put together on using career pathing as a retention tool might be helpful to all of us folks.I’d be surprised if many of us aren’t doing one or more of these items already, but bringing them together in one comprehensive process is key: Evaluate Your Business Goals Get Aligned With Your Employees Build an Action Plan (use these metrics as a foundation) Recognize Their Progress and Give Feedback Be Ready to Adapt and Adjust (cause shiz is always changing) Hope this resource is at least a little bit helpful as we head into the new year!
Being a CIO is more challenging than ever. The shift to the public cloud, the burgeoning SaaS landscape, and a new focus on frictionless customer and employee experiences means a host of new and demanding hurdles for those in our position. Previously, the CIO role focused on functional and transformational efforts. From a functional perspective, CIO organizations spent a large portion of their time fighting fires, improving systems performance, and managing costs. Operationally, they focused on driving systems evolution, creating alignment, and redesigning business processes. The increasing role of technology as a differentiator means an additional set of responsibilities for the modern CIO. We must now be strategic in identifying revenue opportunities, driving business innovation, and uncovering avenues for business differentiation. In essence, the modern CIO has a seat at the table when it comes to making top-level strategic decisions and driving value for their organizations. Tod
I decided I wanted to be a teacher when I was in eleventh grade. I majored in education, completed my student teaching assignments and joined ‘Teach for America’ directly after college. Then, after four years in education, I decided to explore opportunities in sales. A wild shift in some ways, but there were more transferable skills than you’d think! In every interview, I marketed my soft skills, while comparing selling content to fourth graders with selling software to CEOs. Amazingly, I convinced someone to take a chance on me. (So maybe I was cut out for sales after all!) What I said in my interviews was true – I had all the soft skills I needed to excel in my new sales role. What I lacked was just about everything else: business acumen, product knowledge, even a basic understanding of a sales process. So how do you teach a highly motivated and hardworking, yet woefully inexperienced elementary school teacher to sell software? Enter an incredibly patient sales manager and Gong. H
At the end of every quarter all Gongsters take a much-needed / deserved break for a couple of days - we affectionately refer to it as Recharge. What do you like to do to recharge your batteries at the end of every quarter? Share below (bonus points for photos)! Personally, I enjoy sleeping in and signing up for an afternoon tee-time, my goal is to one day break 100!
Hello Gong Community! 1st time poster here… I joined Gong back in June after a 7 year run as a researcher. At my last organization I spent a majority of my time working with sales leaders to measure their sellers’ productivity. As part of this exercise, we would give reps the opportunity to provide qualitative feedback, specifically asking them where they would like to spend less time. The objective was always to reduce low-value tasks in hopes to spend more time engaging with customers. The below blog outlines 5 of the most common activities that were identified and ways that Gong can alleviate these pain points. This perspective is based on the feedback of more than 30,000 B2B reps. Top areas for saving timeData entry and internal reporting Internal meetings Internal communications/email Customer support issues/escalation Lead identification and qualificationDo any of these resonate based on how you or your team(s) are spending time? What did I miss? How has Gong helped reduce t
Welcome to the AMA with Nate Vogel. We’re pumped you’re able to join us. Feel free to start asking your burning Enablement questions in this thread by writing them in the reply box.Nate will begin responding on Monday, July 12 at 9am PT and will be answering questions for an hour._ _A few early questions sent by community members:What would you have done differently on building out enablement teams early on? What are your favorite books for Enablement? What is one Sales Enablement tactic that everyone should implement that is really easy to do but few people think about? What are some examples of companies that are doing Enablement really well - what is it about their strategy that make them special?
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