3 tips for a successful Gong rollout from the Gong Program Manager Community meetup

  • 11 March 2022
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3 tips for a successful Gong rollout from the Gong Program Manager Community meetup
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Did you miss @Marshall Hamilton’s first meetup for Gong Program Managers on Wednesday? 

 

No worries — you can catch up on the conversation right here! 

 

Thank you to @Andrew O'Driscoll@Arielle Parnes-Katz@Craig Snyder@Jenna Higgs, Ken Blank, Rachel Hudson, @Kelly Parks, Kyle Young, Samantak Bagchi, Caroline Jones, and Matt Greenwood for joining us for an excellent discussion about how to encourage Gong adoption at your organization and how to measure your success.

 

Here are 3 things you can do right now to set your teams up for success with Gong:

  1. Create folders for each stage of onboarding, then automatically add snippets that highlight examples of how to handle those situations to turn your new hires into day-one power users. (Great suggestion from @Craig Snyder!) 

  2. Put metrics behind managerial usage. Run a monthly standup to highlight your Managers’ coaching metrics and their overall metrics across teams.  “We saw a really strong correlation between the managers who were really invested in the tool and those whose teams were performing well.” — @Marshall Hamilton 

  3. Make Gong a part of everyone’s onboarding process. Give Gong logins to your Product and Marketing teams and ask them to derive insights from Gong — this gives them a cool opportunity to learn more about your organization and suggest priorities that might be interesting for your company to consider in the future. 

 

Want more tips from our seasoned Gong Program Managers? Watch the full meetup at your convenience!

 

Join the Raving Fan Club

 

Want to build your personal brand and earn rewards for spreading the good word about Gong? Join our Raving Fan Club! 

 

Visit https://www.gong.io/advocacy-program/ or ask your CSM to learn more about the program.


We hope to see you at our next meetup sometime in mid-late April (date TBD — Marshall is about to become a dad!)


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