GETTING STARTED IN THE COMMUNITY

Learn how to take advantage of the community here!

  • 7 Topics
  • 10 Replies

7 Topics

Nisha Baxi
Nisha BaxiCommunity Manager
published in GETTING STARTED IN THE COMMUNITY

Gong Community guidelinesGetting Started

Gong Community GuidelinesUpdated: December 1, 2021 We’re so glad you’re here! This is a safe and welcoming community where all our members are asked to abide by the following rules:️ No ‘for sale’ signs. Sure, you get that spam is unwanted here, but so is the sale or promotion of your own products/services. That’s not what this platform is for, so please, peddle your wares elsewhere. No harassment of any kind.We won’t tolerate personal attacks on our community members. When we say no bullying, sexism, racism, or any other nasty type of ‘ism’, we mean it. We want everyone here to have a great experience.  Can you keep a secret?We sure hope so, and so does the company you work for. Don’t share any intellectual property or other proprietary or confidential information from your own company or anyone else’s in the Community. Watch the potty mouth.We’re all for being direct—that’s why ‘no sugar’ is one of our operating principles. We also encourage casual conversations, but this is still a

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Nisha Baxi
1 year ago
Nisha Baxi
Nisha BaxiCommunity Manager
published in GETTING STARTED IN THE COMMUNITY

Community newbie? Start here!

 Let’s get existential: Why are we here?Our goal is to offer you the most impactful revenue community available—one that inspires the next generation of revenue leaders and practitioners. Read more about our ‘Origin story’ here.  You can kick things off by reading the Community Guidelines, then introducing yourself and finding out who else is here!​​​​​​tl;dr: There are a few steps to complete. Read the Community guidelines. Introduce yourself online. Join a group. Check out the events section. Write a post or ask a question (optional)  What you getFeatures Everyone Customers Only Access to Community hub X X Product feature requests + product updates    X Events (some events are customers only) X X Groups (some groups are customers only) X X Weekly pairing with other Gong customers 1:1   X Weekly pairing with other revenue professionals 1:1 X X Access to Help Center   X Access to Gong Academy   X Access to Raving Fan Club   X   

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Nisha Baxi
1 year ago
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Matt HandsCommunity Newbie
asked in GETTING STARTED IN THE COMMUNITY

Can we set delays on notifying reps of comments we've left on a call?

A lot of times, I need to listen to my reps’ gong calls in the evening after I put the little one to bed. I like to leave lots of comments in the calls for coaching purposes. However, this means I have reps getting emails about my critiques late in the evening which I worry can stress them out. I really don’t want them to see the comments until working hours start again. 

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12 days ago
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Jennifer Shockley-DanielsCommunity Newbie
asked in GETTING STARTED IN THE COMMUNITY

Hey Gong Community!

Hi!  We have had Gong for awhile, but are currently in the process of relaunching to drive org wide adoption.  Looking forward to bouncing ideas of other members and learning in this forum.

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26 days ago
Nisha Baxi
Nisha BaxiCommunity Manager
published in GETTING STARTED IN THE COMMUNITY

Write your first post

This quick guide teaches you how to create your first post:  1. Select “+ Create Post” From any page in the Gong Community, you can select + Create Post in the top right corner to create a new post. 2. Select the type of post  You have two options: a Question or a Conversation.  Question Posting a Question lets the Community know you are looking for information or to solve a problem. Questions appear in the Help others section on the homepage and are labeled throughout the platform with a  ?  icon. Replies to questions can be marked as a Best answer, which helps the rest of the Community read about the solution.  Conversation Let the Community know you’d like to start a conversation. Sure, it might be phrased as a question, but selecting Conversation tells people you’re more interested in the ideas it generates than a specific answer. Use it if you want to share a thought and brainstorm with others. 3. Create a title Make it short and easy to understand. It should clearly summarize you

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1 month ago
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Dave WinterNew Participant
posted in GETTING STARTED IN THE COMMUNITY

How do you find top keywords on your customer calls?

Hi, is there any way way to see what keywords are being used most on our demo calls logged on Gong? Perhaps a list of most used keywords? We’d like to use the data for content updates.

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Andrew O'Driscoll
2 months ago
Eran Aloni
Eran AloniGongster
published in GETTING STARTED IN THE COMMUNITY

Our Gong Community’s origin story

I hear a lot of great feedback from our customers about how much value they see in the conversations and knowledge sharing they have with other customers at Gong events like #celebrate.Case in point:This is so valuable for me, not only hearing how other customers use Gong, but how they structure their process and how they overcome problems that relate to our business.”~A happy Gong customer It was only natural for us to enable this type of sharing at scale by launching the Gong Community. We want to help educate revenue practitioners by allowing them to learn from each other so they can take their teams to the next level. That requires an active, vibrant, and innovative community whose members are up to speed on the top tips and best practices. One where they collaborate to collectively reshape reality. Revenue reality! It’s our sincere hope that this Community can advance Revenue Intelligence and inspire the next generation of revenue leaders and practitioners … that it will help educ

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Eran Aloni
1 year ago
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