Question

Keep getting "invalid_grant" for API calls

  • 14 August 2023
  • 1 reply
  • 30 views

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Our customers can connect their Gong to our platform 0 inorder to fetch meeting and recording information and show it to their customers. 
From time to time, some of the integrations stop working and we start getting "invalid_grant" in the response. 
Most of the integrations keep going for long time, while others are suffering from this issue.
Any ideas what we should do to solve it?


1 reply

Userlevel 5
Badge +3

The invalid_grant message is related to something being wrong the refresh Gong tokens. I recommend having the impacted Gong customer log a Gong support ticket.

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